Last Updated: May 17, 2025

This Privacy Policy describes how Dóra (the website, we, us, or our) collects, uses, and shares your personal information when you visit, use our services, purchase from doracollectives.com (the "Website"), or otherwise communicate with us regarding the Website (collectively, the "Services"). The use of “you” or “your” in this policy refers to you as a user of the Services, whether as a customer, website visitor, or any other individual whose information we have collected pursuant to this Privacy Policy.

We recommend that you read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. The revised policy will be posted on the Website with the updated "Last Updated" date and other actions will be taken as required by applicable law.

How We Collect and Use Personal Information

To provide the Services, we collect your personal information from a variety of sources, as described below. What we collect depends on how you interact with us.

In addition to the specific uses described below, we may use the information we collect to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce any applicable service terms, and protect the Services, our rights, and those of our users and others.

What Personal Information We Collect

The type of personal information we collect depends on how you interact with our Website and Services. “Personal information” means information that identifies, relates to, describes, or can reasonably be associated with you. Below are the categories and types of information we collect.

Information You Provide Directly

This includes:

• Contact Information, such as name, address, phone number, and email address.

• Order Information, such as name, billing and shipping address, payment confirmation, email, and phone number.

• Account Information, such as username, password, security questions, and other account protection details.

• Customer Support Information, such as content of communications when you contact us.

Some features may require you to provide this information. If you do not, you may not be able to use or access those features.

Information We Collect Automatically

We may automatically collect certain information about your interaction with the Services ("Usage Data") using cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use the Website and your account, your device and browser details, network connection, IP address, and other interactions with the Services.

Information from Third Parties

We may also receive information from third parties, including:

• Companies that support our Website and Services, such as Shopify.

• Payment processors, who collect payment information to process your transactions and fulfill our contract with you.

• Third parties we work with (e.g., ad partners, email providers) may collect data through technologies like pixels, SDKs, cookies, etc.

All such information will be handled per this Privacy Policy. See the section below on Third-Party Sites and Links.

How We Use Your Personal Information

• Providing Products and Services: To fulfill our contract with you (e.g., process payments, deliver orders, manage your account, facilitate returns).

• Marketing and Advertising: To send marketing materials via email, SMS, or mail; display relevant ads. If you reside in the EEA, we rely on our legitimate interest under GDPR Art. 6(1)(f).

• Security and Fraud Prevention: To detect or act against fraudulent, illegal, or harmful activity. If you register an account, you're responsible for keeping login credentials secure.

• Communication and Service Improvement: To provide customer support and improve the Services. This is based on our legitimate interest under GDPR Art. 6(1)(f).

Cookies

We use cookies to operate and enhance our Website. More info: https://www.shopify.com/legal/cookies. You can change your browser settings to block cookies, but this may affect functionality.

Blocking cookies does not necessarily stop us from sharing data with third parties (e.g., ad partners).

How We Disclose Personal Information

We may share your information with third parties:

• Service providers (e.g., IT, payment, analytics, logistics, cloud storage).

• Business and marketing partners.

• When you request or authorize it (e.g., social login or delivery requests).

• Within our corporate group (for operational purposes).

• During business transfers (e.g., mergers), or to comply with legal obligations.

We disclose the following categories of personal data:

We do not use or disclose sensitive personal data to infer characteristics about you without consent.

Third-Party Websites and Links

Our Website may contain links to third-party platforms. We are not responsible for the privacy or security of such sites, nor their accuracy or completeness. Publicly posted info (e.g., on social media) may be accessible without limitation by us or others.

Children’s Data

The Services are not intended for children, and we do not knowingly collect their data. If you are a guardian and your child has provided us with personal information, contact us to request deletion.

As of this policy’s effective date, we are not aware of any “sale” or “sharing” of personal data of individuals under 16, as defined by applicable laws.

Data Security and Retention

While we use reasonable safeguards, no system is completely secure. Do not send sensitive data using insecure methods. We retain your data as needed to manage accounts, fulfill obligations, resolve disputes, or enforce agreements.

Your Rights

Depending on your location, you may have the following rights:

• Access: Request information we hold about you.

• Deletion: Request erasure of your data.

• Correction: Request corrections to inaccurate data.

• Portability: Request a copy or transfer of your data.

• Restrict Processing: Request we limit processing.

• Withdraw Consent: Where consent is the legal basis.

• Appeal: Appeal our denial of any of the above.

• Communication Preferences: Unsubscribe from marketing emails (non-marketing messages may still be sent).

You can exercise these rights via our Website or by contacting us (details below). We may need to verify your identity before fulfilling requests. You may appoint an authorized agent to submit requests on your behalf.

Complaints

Contact us with complaints using the details below. If unsatisfied, you may escalate the issue to your local Data Protection Authority (e.g., IMY in Sweden). List of EEA DPAs

International Users

We may transfer your data outside of your country, including to service providers and staff in other jurisdictions. For EU data transfers, we use appropriate safeguards, such as the EU Standard Contractual Clauses.

Contact Us

If you have any questions about our privacy practices or wish to exercise your rights, please contact us at:

Email: Dorascollective@gmail.com
Adress:Övre Brogatan 12, Olofström, 293 36, Sweden

Unless otherwise stated, we are the data controller under applicable privacy laws.